Privacy Policy

Revolution Psychology is committed to protecting your privacy and ensuring your personal information is handled with care and transparency. This policy outlines how we collect, use, and protect your data in accordance with Australian privacy laws, particularly those relevant to psychology and healthcare.

1. Collection of Personal Information

We collect personal and sensitive information to provide psychological services and improve our website. This may include:

  • Your name, contact details, and demographic information

  • Health history and psychological assessments

  • Payment details for service transactions

  • Website usage data (via cookies and analytics tools)

  • Appointment booking details (via Calendly)

We collect this information directly from you or, where necessary, from third parties (such as referring healthcare providers) with your consent.

2. How We Use Your Information

We use your personal information to:

  • Provide psychological care tailored to your needs

  • Maintain secure client records as required by law

  • Process payments and manage bookings

  • Improve our website and services

  • Comply with professional and legal obligations

We will never share your personal or health information for marketing purposes without your explicit consent.

3. Appointment Bookings & Calendly

We use Calendly to manage initial consultation bookings. When scheduling an appointment, Calendly collects:

  • First name, last name

  • Email address and phone number

  • Appointment date and time

Calendly does not collect or store any specific health information. Data is processed according to Calendly’s Privacy Policy, and we ensure your details are handled securely.

4. Google Ads & Website Visitors

You may have found our website through Google Ads, a service we use to help people searching for psychological support find us. While Google may collect data through ad interactions, we do not use this data for remarketing or tracking individuals beyond their initial visit.

We take every effort to protect your privacy, but we encourage you to review Google’s Privacy Policy to understand how they collect and use data.

5. Our Professional Standards

Revolution Psychology is a registered Australian business (ABN: 68656795596) providing psychological services in compliance with national and state regulations. All psychologists at Revolution Psychology are registered with the Australian Health Practitioner Regulation Agency (AHPRA) and adhere to the Psychology Board of Australia’s professional and ethical standards. Our practice follows the Australian Psychological Society (APS) Code of Ethics, ensuring the highest level of professional care and confidentiality.

6. Legal Framework & Compliance

As a psychology practice, we adhere to the following:

  • Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)

  • Health Records Act (state-based laws, where applicable)

  • National Law governing psychologists through AHPRA and the Psychology Board of Australia

  • Ethical guidelines of the Australian Psychological Society (APS)

All client information is kept strictly confidential, except where disclosure is required by law (e.g., risk of harm, court orders, or mandatory reporting).

7. Data Security & Storage

We take all reasonable steps to protect your information from misuse, loss, and unauthorised access. This includes:

  • Secure digital storage with restricted access

  • Encrypted communications and data transmission

  • Regular security reviews and compliance checks

Client records are retained as required by Australian law and securely destroyed when no longer needed.

8. Website & Online Data

Our website collects limited data to improve user experience, including cookies and analytics tracking. We comply with privacy laws by:

  • Using a cookie banner to allow you to manage tracking preferences

  • Enabling Squarespace’s "Don’t Track Non-Essential Cookies" function to prevent unnecessary tracking without consent

  • Using Google Consent Mode to adjust advertising data collection based on user preferences

You can adjust your browser settings or opt out of non-essential tracking at any time.

9. Accessing & Managing Your Information

You have the right to:

  • Request access to your personal information

  • Correct any inaccurate or outdated information

  • Withdraw consent for certain uses of your data

To make a request or ask any questions about privacy, please contact us at admin@revolutionpsychology.com.au.

10. Changes to This Policy

We may update this policy from time to time to reflect legal changes or improvements in our privacy practices. Any updates will be published on our website.

If you have any concerns about how your data is handled, please reach out—we’re here to ensure your information is protected.

Last updated: 13 March 2025